Return & Refund Policy

At our store, customer satisfaction is very important to us. If you experience any issue with your order, please review our refund and return policy below.

Return Eligibility

You may request a return or refund within 7 days of receiving your order if:

• The product is damaged

• The product is defective

• You received the wrong item

To process your request, please contact us with:

• Your Order Number

• Photos or videos clearly showing the issue

Our team will review your request and provide further instructions.

Non-Returnable Situations

We do not accept returns or refunds in the following cases:

• Change of mind after receiving the product

• Incorrect size selected by the customer

• Minor differences in color due to screen display

• Product used or damaged by the customer

Refund Processing

Once your return request is approved:

• Refunds will be processed within 5–10 business days

• Refunds will be issued via bank transfer or store credit

Order Cancellation

Orders can only be cancelled within 12 hours of placing the order.
Once the order has been processed or shipped, cancellation will no longer be possible.